Welcome to Bind Shopping Customer Service

We can help you take care of most things here

A delivery, order or return
Payments, charges and gift cards
Account settings and data privacy

Search our help library

Get started with Bind Shopping

If you don't have an account, you can follow the steps to sign up

Learn more
Track your package

You can find tracking information in your order details

Track orders
Check the status of your refund

You can check the status of your refund in Your Orders

View orders
Resolve a declined payment

To protect your security and privacy, your bank can't provide information about why your payment was declined

Manage payments
Return items you ordered

You can return many eligible items sold on our platform

View return policy
Replace a damaged, defective or broken item

Visit your orders to see what options are available for damaged, defective or broken items

View orders

Still need help? Contact us

Call us
+27843808427
Visit us

398 Mahatma Gandhi Road

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