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Refund Policy
At Bind Shopping, we want to ensure your satisfaction with every purchase. If you are not completely satisfied with your purchase, we offer refunds subject to the following terms and conditions:
1. Eligibility for Refunds
1.1. Refunds are available for eligible products returned in accordance with our Returns Policy.
1.2. To be eligible for a refund, products must meet the criteria outlined in our Returns Policy, including being in their original condition, unused, and undamaged.
1.3. Refunds may be issued for the following reasons:
- Defective or damaged products.
- Products significantly different from the description provided.
- Incorrect products received.
- Change of mind (subject to eligibility conditions and handling fee).
2. Refund Process
2.1. To request a refund, please follow the steps outlined in our Returns Policy to initiate a return.
2.2. Once your returned item is received and inspected, we will send you an email notification to confirm receipt and notify you of the approval or rejection of your refund.
2.3. If your refund is approved, the refund amount will be processed to the original method of payment within [number] business days. Please note that it may take some time for the refund to be reflected in your account.
3. Refund Amount
3.1. The refund amount will depend on the reason for the return and the condition of the returned product:
- For eligible returns in their original condition, the full invoice amount will be refunded.
- For returns subject to a handling fee due to opened or used products, the refund amount will be adjusted accordingly (60% of the invoice amount).
4. Contact Us
4.1. If you have any questions or concerns about our refund policy, please contact our customer service team at refunds@bindshopping.com.
