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Order Cancellation Policy
At Bind Shopping, we understand that circumstances may arise where you need to cancel your order. Please review the following policy regarding order cancellations:
1. Eligibility for Order Cancellation
1.1. Orders may be canceled under the following circumstances:
- Before the order has been shipped.
- If the seller has not yet confirmed the order for processing.
1.2. Once an order has been shipped or confirmed for processing by the seller, it is no longer eligible for cancellation and must be processed as a return, subject to our Returns Policy.
2. Cancellation Process
2.1. To request cancellation of your order, please contact our customer service team at cancellations@bindshopping.com as soon as possible.
2.2. Please provide your order number and the reason for cancellation in your cancellation request.
3. Refunds for Canceled Orders
3.1. If your order is eligible for cancellation according to this policy, any payment made for the canceled order will be refunded to the original method of payment.
3.2. Refunds for canceled orders will be processed within [number] business days from the date of cancellation confirmation.
4. Contact Us
4.1. If you have any questions or concerns about our order cancellation policy, please contact our customer service team at cancellations@bindshopping.com.
